Our editorial policy

How we check information

See how sources, listings, labels, funding, and corrections are handled.

Three different labels

Listing

A provider or program exists, serves the area, and had its details checked. A listing is free and is not a recommendation.

Village Pick

Local families repeatedly recommend a provider from first-hand experience. It is never bought, and the affiliated practice is ineligible.

Endorsement

We do not make endorsements. Google ratings, when shown, are labeled third-party signals from Google users.

How the work is done

  1. Sources

    Guides use primary and official sources first: agencies that run programs, laws and regulations, professional bodies, and peer-reviewed research. Thin or contested evidence is described honestly. We do not cite a source we could not open and read, and we do not use AI-generated citations.

  2. Provider and program verification

    Eligibility, cost, deadlines, and contact details are checked against official pages. Directory facts come from a provider’s official site or information the provider gives us directly. If sources disagree, the listing tells families to confirm; we do not fill gaps with guesses.

  3. Funding and independence

    Our Special Village is owned and operated by Errant Software, LLC, in partnership with Little Luminaries Therapy Services. Resources are free, provider listings are not paid, and Little Luminaries listings are marked Affiliated practice. Businesses cannot pay for Directory placement or ranking, and there are no sponsored editorial recommendations or third-party ad networks.

    Sponsorship is available to eligible local businesses, including listed providers.

    Directory providers may sponsor Our Special Village, but sponsorship never affects whether or where a provider is listed, Village Pick status, recommendations, ratings, guide mentions, or editorial content. Sponsors are labeled clearly.

    A category may pin a listing only for a stated non-paid reason, and pinning is not a rating.

  4. Corrections

    Send the page, the fact that appears wrong, and an official source when available. Confirmed factual corrections are made as soon as practical.

    Report a correction